Policies


PYROBUILD.COM MAKES NO WARRANTIES EXPRESSED OR IMPLIED, LIMITED OR FULL; SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY; AND SPECIFICALLY DISCLAIM ANY AND ALL LIABILITY FOR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER. BUYERS AND USERS ASSUME ALL RISKS, RESPONSIBILITY, AND LIABILITY WHATSOEVER FOR ANY AND ALL LOSSES AND/OR INJURIES AND/OR DEATHS AND/OR DAMAGES TO PERSONS OR PROPERTY ARISING FROM THE USE OF THESE PRODUCTS. BUYERS AND USERS ASSUME ALL RESPONSIBILITY TO COMPLY WITH MUNICIPAL AND/OR STATE AND/OR FEDERAL LAWS AND/OR REGULATIONS GOVERNING THE USE OF THESE PRODUCTS. PYROBUILD.COM IS NOT RESPONSIBLE FOR UNINSURED ITEMS THAT ARE LOST OR DAMAGED DURING SHIPMENT.

Attention flash/boom makers:

Making ANY type of exploding devices such as M-80's, Cherry Bombs, quarter sticks, or silver salutes without a Federal High Explosive Manufacturing (Type 20) license is a very serious offense. If we believe that you are attempting to order materials for producing illegal explosive devices in any quantity, we will reject your order. At our discretion, we may limit the sale of visco fuse, tubes, end plugs and plastic ball shells. While there are no set limits on these items, we will refuse orders for any amount we consider to be out of the ordinary. There is no limitation on sales of materials for general use in pyrotechnics.

 

TERMS OF SALE

  • You must be 18 years of age or older to order.
  • Purchaser acknowledges that materials purchased from PyroBuild.com may have hazardous properties.
  • The Buyer agrees to hold the seller harmless from and will indemnify seller from damages caused by the use of the materials purchased and in no event shall anyone involved with PyroBuild.com be liable for consequential damages arising out of or connected with the sale, delivery, use or misuse of any materials purchased from PyroBuild.com.
  • The buyer will not use the materials purchased in violation of any local, state, or federal law.
  • This agreement applies to all your purchases: past, present, & future.

Additional Questions

If you have additional questions or comments, feel free to contact us at sales@pyrobuild.com

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pyrobuild.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Return / Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Goods such as FUSE, Chemicals, hazardous materials, or flammable liquids or gases.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us..

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: PyroBuild.com, 13282 State Route 109, Delta OH 43515, United States.

Shipping
To return your product, you should mail your product to: PyroBuild.com, 13282 State Route 109, Delta OH 43515, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Must be18 years or older.

Minors
The Site is not intended for individuals under the age of 18.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@pyrobuild.com or by mail using the details provided below:

PyroBuild.com

13282 State Route 109

Delta OH 43515, United States